Can't Download Amazon Alexa App On Macbook Pro

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When I ask Alexa to play Spotify on my 2nd Dot, it says 'Playing from Spotify', but then there is complete silence. I also no longer see the 2nd Echo Dot as an option in Spotify Connect through the app (either iOS or desktop), though the first Dot is still there (as well as the multi-room group). To use Alexa, open the app, and click the Alexa icon before you start speaking. A few PCs support hands-free Alexa use, meaning you can simply speak “Alexa” to activate Amazon’s voice assistant.

If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.

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If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:

Connect to Wi-Fi

Can't Download Amazon Alexa App On Macbook Pro Refurbished

If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac, or on your Apple Watch.

To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.

Can't Download Amazon Alexa App On Macbook Pro Model

Pause and restart the app download

Download Amazon Alexa App For Macbook Pro

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When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.

Restart your device

If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.

If you delete an app, you might lose the content associated with it.

Get more help

If you still have issues with apps on your device, contact Apple Support.